Delivery Policy

• We aim to dispatch and deliver all locally sourced hair orders within 3–7 working days.
• Pre orders & hair sourced internationally will take 7-14 working days (Mon-Fri).

Please note:

• Delivery times are estimates and may vary depending on product availability and courier services.
• Some products are sourced internationally, which may occasionally result in delays beyond our estimated delivery timeframe.
• Should any unexpected delay occur, we will communicate with you as soon as possible using the contact details provided with your order.
• Once your order has been handed over to the courier, delivery times are subject to the courier's operations.
• Customers are responsible for ensuring that the delivery address and contact details provided are accurate.